Upgrading Your Account: When you decide to upgrade your hosting account with us, there are no hidden or extra charges involved. The only cost you'll incur is the difference in price between your current hosting plan and the new plan you choose. This change in billing will take effect from your next billing cycle. As a courtesy, we do not charge for the remaining period of your current billing cycle after you've decided to upgrade.
When and How to Upgrade: You can upgrade your hosting account at any time. Upgrading may include adding extra features to your existing account or switching to a higher-tier hosting package.
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Adding Features: Some features, such as additional webspace or mailboxes (users), can be directly added to your existing account.
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Package Upgrade: Other upgrades, like increasing your MySQL database limit, may require transitioning to a higher-tier package.
If you need additional data transfer (bandwidth), please reach out to our sales department for assistance.
Process for Upgrade Enquiries: To initiate an upgrade, you can contact our sales department in one of the following ways:
- Email: Send an email to our sales department. Please include your account name and domain name in your email for quick processing.
- Helpdesk Ticket: Alternatively, you can use our helpdesk system to create a ticket addressing the sales department.
Our team is committed to making your upgrade process smooth and hassle-free. If you have any questions or need further assistance, feel free to reach out to us.
