Knowledgebase - 040 Hosting

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5 Articles Administrative Questions

Administrative questions regarding the move to our strasbourg datacenter

3 Articles Legal Questions

Legal questions regarding the datacenter move to strasbourg

17 Articles Technical Questions

Technical questions regarding the move to our strasbourg datacenter

Articles

Are there different security regulations in France? The security regulations for data centers in France are in no way inferior to the German or... Are there several data centers in Strasbourg? Are there plans to expand the data center? At present we have finished about one third of the available capacity. There are plans now... Can I influence the relocation date? As we want to ensure a smooth relocation, it is important not to differ from our internal... Do my servers have insurance during relocation? Of course we will have a special insurance for all servers Do you have any experience with relocations of this extent? The staff involved in this relocation process already have broad experience regarding data center... Do you have enough spare parts on site to replace defective hardware, e.g. power supplies? As every detail of the relocation was planned and prepared, there are more than enough spare... How long does the transport between the data centers take? In our current planning we assume a driving time of scarcely three hours. However, loading and... How much was invested in the new data center? The PlusServer AG (the datacenter partner we use) invested over 17 million Euros in the new data... How will the servers be transported? he servers will be stored transport-safe in special relocation racks and those racks will be... Is there a backup just in case? No automated backups will be created. Just in case, you should create a backup yourself before... Was the new data center tested before? The data center was tested for several weeks at full load and the systems configured to work in... What certificates does the data center have? The data center got the highest rating of five stars at the Datacenter Star Audit of eco –... What happens if I have several servers? Will they be moved at the same time? If you have several servers with us, the relocation will not necessarily take place at the same... What is the PUE of the Strasbourg Datacenter ? Calculation of energy savings based on the PUE value StandarddatadockSaved... What is the distance between the two data centers? On the road the two data centers are 220 km apart. What is the exact logistical schedule for the relocation? Starting midnight, your server will be disassembled by our data center technicians and stored in... When exactly will my server be relocated? The relocation of all servers to the new data center will start mid September 2010. At least one... Where do I get further details on the schedule? We will contact all affected customers in due time before the relocation by e-mail and give them... Where exactly is the new data center? The data center is located in Strasbourg, about 300 m from the German-French border. Beelines... Why can I not keep my server in Frankfurt? Until the end of 2010, PlusServer AG (the Datacenter partner we use in Europe) will relocate all... Why does 040Hosting servers move to Strasbourg? Strasbourg has been chosen because of its central European location, the excellent connections... Why move at all? Due to our great success in the last years the old data center has reached its capacity limit.... Will I be informed when the relocation is finished? If yes, how? You will be informed by e-mail as soon as the relocation of your server is complete. Will homepage addresses be forwarded, so that customers/users trying to visit my site will be informed? What about a hotline? No, the homepage addresses will not be forwarded and we are afraid that we cannot offer any... Will only data be transmitted or also the hardware relocated? We will relocate all servers physically from our old data center in Frankfurt to our new data... Will only servers from Frankfurt be relocated or also servers from the data center in Dallas, Washington DC and St. Louis, USA? Only servers from Frankfurt will be relocated to the new data center in Strasbourg. Systems in... Will the relocation influence availability? Relocation will only take place during nighttime between midnight and 8 am CET. Within this... Will the supporters speak French in the future? 040Hosting is a Dutch company, but our main support language will (and has always been) English.... Will your headquarters also move? No, 040Hosting will stay and be operated from Eindhoven, The Netherlands

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